Entries by Margaux O'Malley

S1 E18: Wobbling With a New ED

Today we hear from Elizabeth (a.k.a. “Wobbling”), who found her communications team wobbling as a new executive director joined the organization. Before the leadership transition, they had created a communications plan and editorial calendar, and they had started to see the results they’d hoped for. But now Elizabeth’s boss (the communications director) has become hyper-focused on pleasing the […]

S1 E17: The Way We Say Thanks

April shared an article called “Stop Making Gratitude All About You“, and asked for my thoughts on how it relates to nonprofit communications. We talk about: other-focused gratitude (emphasizing the goodness and motivations of the giver) as opposed to self-focused gratitude (emphasizing on how the recipient benefitted) how nonprofits can use other-focused gratitude to strengthen relationships […]

S1 E15: Neck & Shoulder Love to Counter Computer-asana

“Tense!” writes: I was wondering if you could recommend some specific neck and shoulder stretches that would be good to do during short breaks at work. I’m sure my fellow nonprofit communicators (and those in other roles, too!) can identify — doing computer-asana, or working at a computer all day, can really take its toll […]

S1 E14: When Bad Stuff Happens

When bad stuff happens in the world around us — either as a result of natural causes or human actions — nonprofit communicators are faced with a decision about how to respond. Clearly, nonprofits are often among the first responders, providing humanitarian aid or emergency shelter, or advocating on behalf of the victims. But what […]

S1 E13: Help! Email is Taking Over my Life!

This week we hear from Tim, who recognizes he’s having trouble moving his nonprofit’s mission and priorities forward because he’s spending so much time just managing his email inbox. While I’m sure many of us would like to, we can’t do away with email. It’s a critical communication tool, both internally and externally. In this […]

S1 E10: Easy, Low-Tech Ways to Keep Your Nonprofit Safer Online

This week we talk with two special guests – Patrick Lucey and Jordan McCarthy, co-founders of Secured Advisors – and learn some easy, low-tech ways that nonprofits can stay safer online. My favorite highlights: Using passphrases (not just passwords), with intentional misspellings so they can’t be guessed, is a great opportunity to work some positive affirmations […]